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Bilingual Presales Consultant
Province: QC
Domaine d’intérêt: Service & Support
Bilingual Presales Consultant – Hybrid
• Do you like working with Sales and Planning teams to turn customer needs into successful proposals?
• Are you able to explain complex technical ideas in a way that customers find useful and easy to understand?
As a Bilingual Presales Consultant, you will report to the Manager of Technical Support and Training. In this role, you will use your technical expertise to help create solutions for business clients and match their needs with the right technical answers.
Key Responsibilities
- Acting as a Subject Matter Expert (SME) within the B2B product categories and leading tailored demos to internal and external stakeholders for B2B product lines
- Creating and maintaining relevant content to support marketing, sales, and competitive positioning efforts, while sharing insights internally; this requires maintaining knowledge of product features and roadmaps.
- Creating and delivering B2B pre- and post- product training for teams, partners, and customers. Develop scalable content like documents and videos, and continuously improve training based on feedback.
- Supporting marketing and industry events by showcasing products, answering questions, and assisting the product marketing team with session planning
- Proposing Canon Canada’s participation in key events (Roadshows, tradeshows, industry shows, etc.) and engaging with attendees as Canon Canada’s subject matter expert
- Researching the competitive landscape to differentiate Canon B2B products and gain a competitive advantage
- Providing post-purchase integration support to clients that are working with recently installed product, when needed
- Collaborating cross-functionally to deliver results on time while contributing to special marketing initiatives, including product launches and assigned internal projects.
To Succeed, You Will Need:
- A minimum of 3 years of related work experience
- Extensive computer/technical skills to discuss, troubleshoot, and analyze customer workflow solutions for printers/scanners using Mac and PC
- Refined analytical skills to assess a situation, seek multiple perspectives, and, if necessary, gather more information and arrive at an appropriate solution.
- Refined equipment operation skills to operate Printers and scanners
- Strong time management/multi-tasking skills to manage the position’s priorities with minimum supervision
Why Join?
HYBRID WORK
- We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays and Thursdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more!
EMPLOYEE PERKS
- Free Coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- A (1) current vacancy exists.
- Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
- Compensation Range: $71,700-$90,000 annually.
Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.
At Canon Canada, we’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.
We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.
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