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Photography Community Engagement and Customer Service Representative

City: Brampton
Province: ON
Area of Interest: Marketing

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Join our team and reap the rewards as we take Canon to the next level!

Photography Community Engagement and Customer Service Representative

Do you enjoy building relationships with businesses that are part of the photo eco-system?
Do you enjoy organizing photography workshops, and guess speaker events?

As a Photography Community Engagement and Customer Service Representative, you will play a key role in increasing foot traffic to the Canon Print Shop by engaging with the local and online photography eco-systems.

Key Responsibilities

Engaging with the online photography community by moderating discussions, answering questions, and promoting the shop’s services
Identifying and developing partnerships with complementary businesses, such as framing and photo editing services, to enhance service offerings
Working closely with the marketing team to develop and execute promotional campaigns and events including
- Photography workshops,
- Guest speaker sessions to enhance customer engagement and service offerings.
- Track and report on the effectiveness of marketing campaigns, community engagement efforts, and sales activities in order to provide feedback for future initiatives.
- Work with the marketing team to create content for social media, the Canon Canada website, and newsletters to promote the shop’s products and services
Handling print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
Ensuring the proper opening and closing of the Canon Print Shop
- Maintaining cleanliness and safety standards

To Succeed, You Will Have

High School or Equivalent Diploma
Minimum 3 years experience with community engagement in the photo eco-system
The ability to manage multiple projects, print deadlines, and process improvement project impacting the print shop
The ability to generate reports and analyze data for management recommendations
Knowledge of Adobe Photoshop and Lightroom for basic photo editing

Why Join?

HUB WORK

This role will require you to work out of your assigned office Monday to Friday – 10:00 am to 6:00 pm

BENEFITS

Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP contribution & Profit-Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks
On-site cafeteria and outdoor patio
Employee gym and fitness cenre
Employee referral program
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
Community involvement
Employee Appreciation Events

#Featured

Join our team and reap the rewards as we take Canon to the next level!

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713.

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca

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