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Technical Solutions Consultant

City: Brampton
Province: ON
Area of Interest: Pre-Sales Support

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Join our team and reap the rewards as we take Canon to the next level!

Technical Solutions Consultant – Hybrid

Do you have strong knowledge in Colour Theory?
Do you enjoy being the catalyst between Software Implementation and Sales Executives?

#LIS#
If yes, our Technical Solutions Consultant role could be right for you! You will report to the Sr. Sales Manager – Production, and will be part of an innovative team that is dedicated to delivering exceptional solutions to clients. In this role, you will partner with Print Production Account Executives to provide pre and post sales solutions support, lead discovery meetings with customers. Conduct testing and product trials, implement software solutions and much more.

Key Responsibilities:

Lead discovery meetings with account executives and customers
Conduct needs assessments to understand customers document workflow
Analyze customer applications and recommend solutions
Conduct testing and product trials and provide proof of concepts
Implement software solutions
Perform product demonstrations
Conduct end user software training
Partner with Account Executives in preparing quotes, proposals, and account reviews
Provide ongoing training to the Account Executives and to Service

To Succeed, You Will Need:

Post-secondary education in the Graphic Arts field
Colour Theory or G7 certification
Minimum of 3 years experience in related field or role
Knowledge of Onyx, Prisma, Colour Management Software and Workflow Software
Project, process and time management to balance multiple initiatives at the same time

Why Join?

HYBRID WORK

We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP contribution & Profit-Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks
On-site cafeteria and outdoor patio
Employee gym and fitness centre
Employee referral program
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
Community involvement

Join our team and reap the rewards as we take Canon to the next level!

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713.

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca

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