Call Centre
Providing unrivalled assistance to ensure ultimate user experiences
Call Centre
As a specialized Canon product expert, you’ll provide advice and guidance to help customers get the most out of their cameras, home printers, video cameras, and other consumer and professional items. You’ll also be equipped to offer support on a selection of business products. Our call centre provides 100% Canadian support via phone, email and chat from its Brampton, Ontario, headquarters
“I’ve seen roles in service and support evolve into training roles, roles within IT, roles within marketing and then more technical-focused roles. Working within service and support provides you with the products and system expertise coveted by other areas of the business.”
Domenic, Senior Service & Customer Information Centre Manager, with Canon Canada since 1999
“We’re on the front lines. Somebody who’s motivated to learn, even if they’re not necessarily the most [technically proficient] candidate, will do really well in this job. Typically you start your career learning the ropes as a Level 1 technical support representative. Expect a lot of training in the first 90 days.”
Sebastian, Tech Support Lead, with Canon Canada since 2007
“[To succeed,] you need to have patience, like technology and be prepared for changes every year. I enjoy helping people every day. You feel that satisfaction when you help someone get their printer or scanner to work. And it keeps you happy.”
Adam, Technical Support Representative, with Canon Canada since 2000
Join Our Team
We are always looking for driven and determined individuals who can grow with us.